Technical Support
Nexus prides itself on excellent customer support.
Our software is extremely intelligent. In many cases it can diagnose and fix most hardware, network and software issues that you may have.
When any kind of problem occurs, Nexus contacts us and tells us about the issues you're having, where it occurred and information on why it may have happened. In many cases, Nexus will solve your issue or tell you how to solve it without you needing to contact us at all!
When any kind of problem occurs, Nexus contacts us and tells us about the issues you're having, where it occurred and information on why it may have happened. In many cases, Nexus will solve your issue or tell you how to solve it without you needing to contact us at all!
If you do need help
You can feel free to call us ANY TIME, 24 hours a day and someone will be able to assist you.
For non-emergency issues, feature requests or bug fixes -- we have a built-in bug reporting system, which makes sure your issues never go unresolved!
In addition to our 24 hour support line, you will also get the owners cell phone number to call or text any time. That's how confident we are in our product and support. When is the last time you've had service like this?
For non-emergency issues, feature requests or bug fixes -- we have a built-in bug reporting system, which makes sure your issues never go unresolved!
In addition to our 24 hour support line, you will also get the owners cell phone number to call or text any time. That's how confident we are in our product and support. When is the last time you've had service like this?
This is how we do things. This is what makes us different.
