How Nexus Diagnoses and Fixes Your Issues Automatically!
You don't have to do anything at all! Nexus is constantly monitoring your computer, devices, network and more and will automatically diagnose, troubleshoot, fix or notify you of what the issue is without you asking.
Most of the time you won't even notice. Nexus will simply do it, and say nothing, and let you continue working effortlessly.
In this situation, Nexus couldn't connect to the server in the morning. Typical software would just give a generic error, but Nexus is a little smarter than typical software.
We have developed Nexus to identify, diagnose, troubleshoot and fix over 100 issues which commonly require a call, mostly to third-party, paid tech support. By giving Nexus customers the tools to have their issues solved automatically or the information to solve them, it saves time, money and provides unmatched reliability.
In this real life scenario, this customers network had FAILED after an IT tech came in and entirely messed up their network and server. Nexus ran through about 30 steps, showing them live on screen one by one and not only determined the issue, but fixed it temporarily so the customer could get back to work instantly and tell their IT tech what they broke and how to fix it.
This functionality is not limited to just connection or network issues but even improper data entry, invalid data, devices that are failing/not working and more.
This is what reliability looks like.
