Real Testimonials from Real People
Some names shortened out of privacy for the client. Want to speak to them or anyone else? Let us know!
>> "Disadvantages: None"
In 2017 the City of Burbank began looking for an updated scale software system to replace its existing software. The City of Burbank found that the factor of Human error was taking place when the drivers input the wrong codes into a keypad at the Landfill Scale House. When the wrong codes are input, the system is unable to accurately track the source routes of the waste or green organics. The City of Burbank looked into many software systems until it found Nexus Logic Nine. This system checked all of the boxes and fit the needs of Burbank’s scale operations. In the fall of 2019, the City of Burbank began utilizing the Nexus Logic 9 system. It has improved the efficiency of Burbank’s scale operations and reporting... Conception, development process was easy for a quality system. System support is top notch. Disadvantages: None
Los Angeles County | Public Works | Customer since 2019
>> Very Happy with Nexus
Customer service like no other! Whenever we have an issue or question we are always able to speak to someone and promptly get it taken care of. Program is also very easy to use, even if you are technologically challenged, it took our crew a half day to learn the insides and outs before we were professionals on it! I love how it is easy to use, I have had a few changes in people running our scale and each person has picked up how to work it very quickly. Also enjoy the customer service, everytime I call my problem is resolved in less than 10 min. I also enjoy how detailed the reports are, which helps trying to figure out inventory and cash flow for not only the day, but the month as well. When we first started the company we were real small and created a database on Microsoft Access, it did what we needed to do for many years, but as the company started to grow we need a system that was going to help us keep be track of employees tickets they are creating, inventory, and cashflow. This system was an easy transition and would recommend it to anyone.
Dominic Brienza | Recycling Connections | Denver, CO | Customer since 2019
>> Outstanding easy to use software with the best technical customer service I have ever received.
Seamless integration, Ease of Use, Outstanding technical support if needed (which is almost never). A dedicated team of individuals willing to stand behind their product! Flawless state / county reporting with confirmation of transmissions put your mind at ease that you are meeting all of the reporting requirements. Easy to setup and modify part numbers and product categories. Easy reporting features and shipment tracking which relieves inventory on the fly as you book out and process. Very little data entry as most is processed by barcodes which eliminates data entry errors especially with client information. Excellent guidance regarding third party cameras, printers, scanners, which made integration a breeze. Very flexible with the ability to adapt - overall all we are extremely pleased with the product, service and the price and would highly recommend this software to anyone in the recycling business. You will not be disappointed.
Randall M. | Renovo | Sarasota, Florida | Customer since 2016
>> I have been using the program since 2012 and really find it works well
The program is simple to learn, easy to use and it provides a total integration of all aspects of the Recycling Industry. The developers continually update the program to keep up with all of the laws and requirements and when Service is needed they respond promptly and make sure the issues are immediately resolved. There is very little to dislike it just works like you hoped it would.
Michael Simms | 6+ facilities | Ohio | Customer since 2009
>> The price for the product is EXCELLENT!!
The quick and easy user friendly system to get our trucks in and out of the yard. Any new scale clerk is able to pick up the process quickly. The company is constantly looking to make our system better. The price for the product is EXCELLENT!!
Donna Lynam | 3+ Facilities | Illinois & Indiana | Customer since 2013
>> Will continue to recommend to other users
Service and ease of use and the quick acess to different files and transactions great. Would and will continue to recommend to other users in our line of buisness!
Ryan | Reeds Salvage | Grafton, OH | Customer since 2010
>> Very helpful support.
Pros: Ease of use, how it combines all needs of a scrapyard, good support. Friendly staff. Use the program for everything. Cons: Software updates. I know they are needed, Otherwise, Everything is great. Love the product. Support is great.
Kathy M. | 5+ facilities | Ohio | Customer since 2016
>> So far experience has been great. Glad we switched!
Very easy to use. So far we love it! Really like the scanner for putting in driver license All features of software are included not limited to modules
Mitch C. | 2 locations | Alabama | Customer since 2017
>> Software has served us well. Excellent customer support!
I like the modular design of the software. Functions are compartmentalized for certain users based off the login. Buy back is only presented buy back functionality, cashier, only cashier functions. Its great because every sect of the business can be regulated, tracked and audited with ease. Not to mention, narrowing down the functionality for users makes it easier on them day in and day out.
Nick R. | Burrtec Waste (click for website) | 90+ facilities in California | Customer since 2016
>> Customer Support is Fast Effective Efficient and easy to work with
Pros: Nexus Has Everything we need to run a small recycling operation. Customer Support is Fast Effective Efficient and easy to work with. Cons: Not a whole lot of cons come to mind, little things here and there but nothing we are unable to work around. Overall: Overall, Nexus Is perfect for our needs. Easy to use, any problems we have are easily and quickly resolved
Dennis Collins | ME Recycling / Scrap Metal Exchange | Tempe, AZ | Customer since 2014
>> Easy to use!
Pros: ease of use, all the different features built in.
Rocky | National Iron & Metals | Texas | Customer since 2019
>> Customer since 2015
I like the daily reports to track purchases and helps me with transfering info to QuickBooks.
Jenny | NC Recycling | North Carolina | Customer since 2015
>> Very likely to recommend!
Pros: The man and woman behind [the software]! :) It is very easy to train employees on. We appreciate all the hard work and great service!
Cassandra Means | Fat Cat Converters | Merced, CA | Customer since 2009
>> Over all I highly recommend the Nexus program to anyone in the recycling business.
In the last few years our state has formed new laws. Laws that require reporting and tracking of all sorts of different materials. It require pictures, signatures, and details. Nexus is very user friendly and makes it easy for our company to attach all the files needed to each ticket. It has also made it much easier to report all of our daily transactions with just a few clicks within the software. We no longer need to save files to our computer and manually upload each one to send to Homeland security. We have used it for quite a few years and do not regret the purchase at all. It also makes cashing out a customer very quick. It quickly determines whether or not a customer wishing to sell material is on the do not buy list. It has made it much easier to help local law enforcement as well. We can easily search for a customer via their identification number, tag number, or name. Over all I highly recommend the Nexus program to anyone in the recycling business.
Faith B. | Janjos | McDermott, OH | Customer since 2012
>> We have been using Nexus for over 5 years. It's a great software.
It tracks everything so we can manage our employees, inventory, billing, AR, shipments, containers, and comply and upload data to Government agencies. We are completely paperless. We scan customers licenses to the software and it inputs that data to the customer profile, takes photos of the scale display, license plate, material, and customer. It captures the customers signature, fingerprint and we could not do this if it wasn't for Nexus. We can easily manage a full yard with Nexus....very simple to use and It does everything for us so we can focus on our business. Very well thought out software and they are responsive to our needs. The software takes away worry about government compliance so we can focus on our business. The camera features are great. We take photos of our customers loads and we keep employees honest as it takes photos of the scale displays at the point the material is processed. The ease of use is a big plus too. There are two versions installed and multiple computers, one for the NF - a touch screen version that is more basic and has the features that they need without getting too complicated, and the RMS version which we use at the scale house and office that is much more comprehensive and has a ton of features that help run the business efficiently.
Damon Rose | Rand Recycling | Atlanta, GA | Customer since 2012
>> I have always been more than Happy with Nexus after 6 years of service.
What we like most about Nexus is the Development team and how they work very hard to keep our business software running at its best. Plus anything special that comes along they taylor our system to our needs. We have had very few issues over the years, even with law changes Nexus has grown with them. Also Lookout Recycling Inc. and our employees have had no recordable problems outside Windows related issues with the Nexus software. When we have had operator errors and computer failures Logic Nine has always been available to get things fixed and running so that our business keeps running smoothly. I have at least doubled the bottom line of my business every year thanks to the Nexus Software. It makes all the diffrent facets of the scrap business more streamline plus keeps down on employee time. The software integrates everything into an easy interface that alows for us to manage a larger company with less people. Nexus is the best decision for your BOTTOM LINE!
James Page | Lookout Recycling | Chatanooga, TN | Customer since 2009
>> Whenever I have an issue the team never disappoints when it comes to working out a problem and fixin
The software is easy to use and easy to navigate through. thanks for the hard work team nexus. you guys are great.
Damon R. | A-Z Recycling | Columbus, OH | Customer since 2009
>> Great !!! Easily managed
Keeps track of every sale and purchase done easily reports to leadsonline and Dps great for compliance !!!!
Erica R. | Houston, TX | Customer since 2016
>> Tech support by far is great!
Very easy to operate even with little computer knowledge. End of day reports save so much time and keeps my book keeper very happy. All the tools like Cameras and ID capability keeps me legal with local law enforcement and city scrap laws. Cons? Very little problems sometimes I have problem with updates but that is usually my lack of knowledge and that is where tech support comes in and saves the day!
Rick J. | Flint Auto Recyclers | Flint, Michigan | Customer since 2009
>> For the price it blows all the other scrap industry software out of the water.
Takes the thinking out of running your scrap yard. Talk about simplifying your life. This software does EVERYTHING. From submitting the proper docs to law enforcement to tracking your roll off inventory, this company thought of it all. And for the price it blows all the other scrap industry software out of the water. Overall? Where do you start. As soon as you start using this software, your mind will be at ease.
Nathan Cordner | Mega Man Metals | Orlando, FL | Customer since 2012
>> Nexus Software has been a life saver in the metal recycling industry.
Nexus has made everyday transactions so much easier. We love everything about it. Our customers even like the way our system operates. They can see everything that we do on their receipts. Without Nexus our business would not operate as smooth as it does. Every new software has its problems. But with Nexus they have made so many changes to how everything operates, it is so much better.
Kindall M. | Walker Auto Ranch | Hot Springs, AR | Customer since 2012
>> Excellent software for scrap yards
Pros: Ease of use and support features. Changes can made quickly to react to market changes. Reports are complete and have all the necessary info to track progress. Cons: new update took a little getting used to. Occasional glitches in the software can be frustrating( but the customer service team quickly corrects issues!) Overall: cost savings, full knowledge of my business progress, ease of compliance with police reporting.
Will R. | RZR Mechanical | Phoenix, AZ | Customer since 2016
>> 8 years as a customer!
Pros: Great program easy to use, great support, very knowledgeable and responsive to issues that arise. Cons: None so far. They have worked with me over the years to resolve issues I had but rarely had.
Kyle R. | Iron Horse | Texas | Customer since 2012
>> It's great
it works and it is reliable most of the time. it is easy to navigate and its easy to understand. its great and cool!
J. Morales | Bens Global | Greater Chicago, IL | Customer since 2013
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